Data Subject Rights Under GDPR
We respect your privacy and are committed to protecting your personal data. Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal information.
Your Rights
Right to Information
You have the right to know what personal data we collect, how we use it, and who we share it with. This information is detailed in our Privacy Policy.
Right of Access
You can request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected or completed.
Right to Erasure (“Right to be Forgotten”)
You can request that we delete your personal data under certain circumstances, such as when the data is no longer necessary for the original purpose.
Right to Restrict Processing
You can request that we limit how we use your personal data under specific circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another service provider.
Right to Object
You can object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the following methods:
- Email: support@embroideryconverter.com
- Contact Form: Link
Response Time
We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any extension within the first month.
Verification
To protect your privacy, we may need to verify your identity before processing your request. We will only use the information you provide for verification purposes.
No Cost
Exercising your rights is generally free of charge. However, if your requests are clearly unfounded or excessive, we may charge a reasonable administrative fee or refuse to process the request.
Complaints
If you are not satisfied with how we handle your request or believe we are not complying with GDPR requirements, you have the right to lodge a complaint with your local data protection authority.